Refund Policy
We want you to feel confident when choosing YTV-SERVICES SaaS products and WordPress plugins. Here’s how our refund process works.
1. Refund Eligibility
We offer refunds on eligible digital product purchases within [7/14/30 days] of purchase, subject to the conditions below.
If a product does not work as described and our support team cannot resolve the issue, you may be eligible for a refund.
2. WordPress Plugins
Refund requests may be considered when a purchased plugin has a significant technical issue that prevents it from functioning as described, and reasonable support cannot resolve the problem.
3. SaaS Products
SaaS subscription refunds are handled according to the billing terms and subscription conditions presented at checkout. Please contact us if you experience a significant service issue.
4. Non-Refundable Situations
Refunds may not be available for:
- Change of mind after purchase.
- Failure to review product requirements before purchase.
- Issues caused by unsupported third-party software or hosting environments.
- Requests submitted after the applicable refund period.
5. How to Request a Refund
To request a refund, contact our support team with your order details and a brief explanation of the issue. We will review your request and respond as soon as reasonably possible.
6. Policy Updates
YTV-SERVICES reserves the right to update this policy when necessary. Any changes will be published on this page.
Need Help With a Purchase?
Our team is here to assist you with your product or refund-related questions.